Terms of service

Oak Corner Interiors - Terms of Service

Effective Date: 25/10/2023

Please carefully read the following Terms of Service (the "Terms") before using the services provided by Oak Corner Interiors. These Terms govern your use of our interior decorating and furniture manufacturing services, our website, and any associated applications or platforms (collectively referred to as the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. Scope of Services

Oak Corner Interiors offers interior decorating and furniture manufacturing services, including but not limited to:

  • Design consultations
  • Custom furniture manufacturing
  • Product sales
  • Installation services

2. Ordering and Payments

2.1 Orders

  • All orders are subject to product availability and our acceptance.
  • We reserve the right to cancel or refuse any order for any reason at our sole discretion.
  • Orders for custom-made items may require a non-refundable deposit or payment in full.
  • A deposit of 50% of the total order amount is required for the project to commence. The remaining 50% is due upon completion of the project and before shipping.
  • Items will not be shipped until the balance has been paid in full.

2.2 Pricing and Payments

  • Prices for our products and services are as displayed on our website or in our catalogs. We reserve the right to change prices at any time.
  • Payments are processed through secure payment gateways. We accept various payment methods as indicated on our website.
  • You agree to provide accurate and complete payment information and consent to us storing and using this information in accordance with our Privacy Policy.

3. Custom-Made Items

Custom-made items are designed and manufactured to your specifications. By ordering a custom-made item, you agree to the following:

  • You are responsible for providing accurate and complete specifications for the custom item.
  • Changes to custom orders may be subject to additional charges and may extend the delivery time.
  • Custom orders are non-refundable, except in the case of defects or errors on our part.

4. Delivery and Installation

  • We will make every reasonable effort to meet delivery and installation timeframes as communicated to you. However, delays may occur due to unforeseen circumstances.
  • You are responsible for ensuring that the delivery and installation locations are accessible, safe, and compliant with local regulations.

5. Returns and Refunds

For details on our return and refund policy, please refer to our separate "Return and Refund Policy."

6. Intellectual Property

All content, designs, and materials provided through our Services, including but not limited to images, text, and graphics, are the intellectual property of Oak Corner Interiors. You may not use, reproduce, or distribute this content without our express written consent.

7. Media Content

7.1 Ownership

All media content, including but not limited to images, videos, and graphics, displayed on this website is the property of Oak Corner Interiors or its content suppliers and is protected by international copyright laws. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.

7.2 User-Generated Content

Users may be allowed to submit or share media content on the website. By submitting any media content, users grant Oak Corner Interiors a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, distribute, and display such content in any media formats and through any media channels.

7.3 Third-Party Media Content

This website may contain media content provided by third parties. Oak Corner Interiors does not claim ownership of such content and is not responsible for its accuracy, legality, or appropriateness. The use of third-party media content is subject to the terms and conditions of the respective content owners.

8. AI-Generated Content

8.1 Definition

AI-generated content refers to any text, image, video, or other forms of content created by artificial intelligence technologies.

8.2 Usage and Attribution

Oak Corner Interiors may use AI-generated content on this website for various purposes, including but not limited to marketing, product descriptions, and customer interactions. All AI-generated content will be clearly identified as such where applicable.

8.3 Accuracy and Liability

While efforts are made to ensure the accuracy and relevance of AI-generated content, Oak Corner Interiors does not guarantee the correctness or reliability of such content. Users acknowledge that AI-generated content may contain errors or biases, and Oak Corner Interiors is not liable for any inaccuracies or issues arising from the use of this content.

8.4 User Interactions with AI

Any interactions users have with AI-generated content or chatbots on this website are subject to these terms and conditions. Users agree to use these tools responsibly and understand that their interactions may be recorded for quality and training purposes.

9. Privacy

Your use of our Services is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Oak Corner Interiors and its officers, directors, employees, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to, use of, or inability to use our Services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of our Services; (d) any bugs, viruses, or the like that may be transmitted to or through our Services; or (e) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the Services, whether based on warranty, contract, tort, or any other legal theory.

11. Termination

We reserve the right to terminate or suspend your account or access to our Services at our sole discretion and without notice.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of The Republic of South Africa without regard to its conflict of law principles.

13. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms, please contact us at:

Email: oakcorner@adept.co.za
Phone: 021 883 8474
WhatsApp: 060 348 9493

By using Oak Corner Interiors' Services, you acknowledge that you have read, understood, and agreed to these Terms of Service.